Refund & Cancellation Policy
Thank you for shopping at QuirkyColours. We value your trust and are committed to providing you with the best possible experience. Please review our refund and cancellation policy below:
Refunds:
REFUNDS WILL ONLY BE ACCEPTED WITH THE VIDEO OF UNBOXING THE PRODUCT.
- Damaged or Defective Items:If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will gladly provide a full refund or replacement, including any return shipping costs incurred.
- Incorrect or Incomplete Orders:In the rare event that you receive an incorrect item or your order is incomplete, please notify us within 7 days of receiving your order. We will promptly correct the mistake and ensure you receive the correct items.
- Unsatisfactory Quality: If you are not satisfied with the quality of your purchase, please contact us within 7 days of receiving your order. We will work with you to address your concerns and provide an appropriate solution, which may include a refund or replacement.
Cancellations:
Cancellations of order are not accepted for any products after placing the order and getting order id because the products are hand-made and totally customised as per customers requirements.
General Terms:
- Refunds will be issued to the original method of payment used for the purchase.
- Items must be returned in their original packaging and in unused condition to be eligible for a refund or replacement.
- Customized or personalized items are not eligible for refunds unless they are damaged, defective, or incorrect.
- Refunds may take 7 business days to process after the returned items are received and inspected.
Contact Us:
If you have any questions or concerns about our refund and cancellation policy, please don’t hesitate to contact us at sudarshanpinjariarts@gmail.com. We are here to assist you and ensure your satisfaction with every purchase.
Thank you for choosing QuirkyColours!